SHIPPING & DELIVERY POLICY
Introduction Welcome to Bibha Boutique. We strive to deliver your premium ready-made garments with the utmost efficiency, care, and security. By placing an order on our e-commerce platform, you consent to the structural terms outlined below.
1. Order Processing Timelines Because our collection consists of pre-tailored, ready-made ensembles, processing timelines are exceptionally streamlined. Orders are verified, compiled, and dispatched within 24 to 48 hours of successful payment confirmation or Cash on Delivery (COD) phone verification.
2. Domestic Shipping (PAN India) We provide comprehensive shipping networks across India utilizing premium courier partners to ensure safe delivery. Shipping speeds vary by geographic location:
Metro Cities (Mumbai, Delhi, Bengaluru, etc.): Delivery within 3 to 5 business days post-dispatch.
Tier-2 & Tier-3 Regions: Delivery within 5 to 7 business days post-dispatch.
Special Regions (North-East, J&K, Remote Locations): Delivery within 7 to 10 business days post-dispatch.
3. Shipping Charges & Cash on Delivery (COD) Standard prepaid delivery is free across India for premium orders exceeding a predefined billing threshold. For orders utilizing our Cash on Delivery (COD) channel, a nominal processing fee may be levied at checkout to account for secure cash logistics. All applicable rates are computed dynamically before final order confirmation.
4. Courier Dispatches and Tracking Upon product dispatch, a unique tracking link linked to our partner logistics engine will be transmitted via email and automated WhatsApp alerts. Customers are responsible for ensuring clear access to the designated address upon delivery attempts.
Shipping Support & Queries: For escalation of delayed transits or delivery issues, please contact our dispatch desk:
Email: bibhaboutique2020@gmail.com
Call / WhatsApp: +91-8104167204
Availability: Monday to Saturday (11 AM - 11 PM IST)
